Support
Retain is for tracking and education, not medical advice. Talk to your prescriber; never change a medication, dose, supplement, or exercise without your doctor.
Email: nora@halehearth.com
Account deletion
Use Delete account & data inside the app to remove server-held account data and revoke refresh tokens. Email support if you cannot access the app.
Subscription help
Use Restore Purchases in the app. To cancel, open iOS Settings, tap your Apple ID, then Subscriptions, then Retain.
AI and consent
Cloud AI requires an active Pro entitlement and provider-specific consent. You can withdraw consent in the app settings.